Privacy Policy

Last Updated: September 11, 2026

This Privacy Policy explains how DataStream AI ("DataStream AI", "we", "us", or "our") collects, uses, stores, and protects information when you use the DSViewer website, desktop application, datasets, and related services (collectively, the "Services").

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

1.1 Account Information

When you create an account, we may collect:

Name
Email address
Account login information
Account preferences
Account creation and activity information

We do not require information that is unnecessary for providing the Services.

1.2 Purchase and Transaction Information

When you purchase a dataset or other digital product, we may collect information such as:

Order ID
Purchased product or dataset
Purchase date and time
Payment status
Transaction amount
Billing-related information provided during checkout

Payments may be processed by third-party payment providers. We generally do not store complete payment-card information on our servers unless explicitly stated.

1.3 Dataset Download Information

When you download a dataset, we may record:

Account associated with the download
Dataset downloaded
Download date and time
Download status
Basic technical information required to provide and protect the download service

This information may be used to prevent unauthorized sharing, abuse, or excessive downloads.

1.4 Technical Information

When you access our website or Services, certain technical information may be collected automatically, including:

IP address
Browser type
Operating system
Device information
Website pages visited
Referring pages
Date and time of access
Basic error and diagnostic information

1.5 Support and Communications

If you contact us for support, we may collect information contained in your communication, such as:

Name
Email address
Order ID
Dataset or product information
Technical problem details
Screenshots or other information voluntarily provided for troubleshooting

Please do not send passwords, complete payment-card numbers, authentication codes, or other confidential credentials through support channels.

2. How We Use Information

We may use collected information to:

Create and manage user accounts
Provide DSViewer and related Services
Process purchases and deliver digital products
Provide access to purchased datasets
Verify purchases and downloads
Provide customer support
Respond to inquiries
Detect and prevent fraud, abuse, unauthorized access, and redistribution
Maintain and improve website and application performance
Diagnose technical problems
Communicate important information about purchases, accounts, security, updates, or Services
Comply with applicable legal and regulatory requirements

We do not use your personal information to provide investment recommendations or personalized financial advice.

3. Dataset and Market Data

DSViewer datasets may contain historical financial-market data obtained or compiled from data sources used for the Services.

Your personal information is not intentionally embedded into the market-data content of datasets.

Information about dataset purchases and downloads may be retained separately for account management, customer support, security, licensing, and transaction records.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide and improve the Services.

Cookies may be used for purposes such as:

Keeping users signed in
Maintaining sessions
Remembering preferences
Security and fraud prevention
Understanding website usage
Improving website performance

Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar technologies.

You may be able to control or disable cookies through your browser settings. Some website functionality may not work correctly if essential cookies are disabled.

5. Analytics

We may use analytics or similar services to understand how visitors use our website and to identify technical or usability issues.

Where third-party analytics services are used, those providers may process certain technical information according to their own privacy policies and applicable agreements.

6. Third-Party Service Providers

We may use third-party service providers to operate certain parts of our Services, including:

Payment processing
Website hosting
Cloud storage
Email delivery
Authentication
Analytics
Security and fraud prevention
Customer support

These providers may process information only as necessary to provide their services to us or as otherwise permitted by applicable law.

We do not sell your personal information to third parties for their own unrelated purposes.

7. Payment Processing

Payments may be handled by third-party payment processors.

When you make a purchase, payment information may be processed directly by the relevant payment provider. Their collection and use of payment information is governed by their respective privacy policies and terms.

We may receive transaction information necessary to confirm and manage your purchase.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no internet transmission, storage system, or electronic service can be guaranteed to be completely secure.

You are responsible for keeping your account credentials confidential and for notifying us if you believe your account has been accessed without authorization.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Providing Services
Maintaining accounts
Processing and maintaining transaction records
Customer support
Security and fraud prevention
Resolving disputes
Enforcing agreements
Meeting legal, tax, accounting, or regulatory obligations

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

Request access to certain personal information
Request correction of inaccurate information
Request deletion of information where legally permitted
Request information about how your personal information is processed
Withdraw consent where processing is based on consent
Raise a privacy-related complaint

To exercise a privacy right, contact us using the details provided below.

11. Account Deletion

You may request deletion of your DSViewer account by contacting us.

Account deletion may not result in immediate deletion of all information where we are required or permitted to retain certain records for legal, security, accounting, fraud-prevention, dispute-resolution, or transaction purposes.

After account deletion, access to purchased products or datasets associated with the account may no longer be available unless otherwise required by applicable law or agreed by us.

12. Children's Privacy

Our Services are not intended for children who are below the minimum age required to use the Services under applicable law.

We do not knowingly collect personal information from children in violation of applicable law.

13. International Data Processing

Depending on the service providers we use, personal information may be processed or stored in countries other than the country in which you access our Services.

Where required by applicable law, we will take appropriate measures for such transfers and processing.

14. Links to Third-Party Websites

Our website may contain links to third-party websites or services, including payment providers, software stores, social-media platforms, documentation, or other external websites.

We are not responsible for the privacy practices or content of third-party websites.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, technology, legal requirements, or privacy practices.

When we make significant changes, we may update the "Last Updated" date and, where appropriate, provide additional notice.

16. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, contact us at:

DataStream AI Email: vermaagentix@gmail.com Website: dsviewer.vermaagentix.com

For privacy-related requests, please include enough information for us to identify your account or request.

17. Important Notice

DSViewer is a historical market-data viewing, analysis, and replay software product.

DSViewer and its datasets do not constitute investment advice, financial advice, trading recommendations, or a guarantee of future market performance.